Jake at Cineform fixed my Neoscene (which had mysteriously stopped working). He actually logged into my machine and remotely dealt with it. I told him to go ahead and look through all my personal stuff and to edit the three features on there but I don't think he did either of those things. ;-)
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My lawyer says we have to protect ourselves: note that we're constantly developing screenplays, we probably have a screenplay like what you suggest in development. Furthermore, if you suggest an idea for a screenplay you're giving us that idea.