If the Neutron is running and not displaying any error codes via the LED at the rear of the unit it most likely just needs to be adjusted.
First make sure the air pump is running and that the small plastic bottle on the same side as the heat tube is not full of fluid, if it is remove, clean, dry, and reinstall.
If you are comfortable doing so, remove the side cover (10 screws) to gain access to the PCB, just above the fan at the center bottom of the PCB there is a blue potentiometer w/ a white center, use a small flat screwdriver and in small increments turn the pot to adjust haze output, too far on way or the other will slow/increase the fluid pump and cause no output or cause too much fluid and spit fluid with the haze.
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