Native Instruments is bummin' me out man. I bought a crossgrade bundle of their "Komplete 9" software. I got it from Sweetwater. I'm under the impression I'm
entitled to use the crossgrade because I also own Garritan Personal Orchestra.
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiq2O21C9IEk-JsQyK1YSOsfFJHPZ7eogYaG7SmFSUenS7gVq5IbOPan35zYoRClzB-YB-6shtw7MHXwuUyOegpDqxk9nhd4T6dssOPNDjDFyJcuYPAv7s-sxpj-RSoy82N6KGW6A/s1600/account+settings.PNG) |
This is merry - go - hoppy me. |
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgbGaMWoYdAwqG7MkG_Rd0r6yY9acd5wjINLhBOsBqnDaY44Nu1BBTzUCjr1DNJTvaahFejkrurJNmYu2b3PZYmeJn_DYf6vi_iX92tWhJTtwH0KJG8A8iuvvgpwo3qvHoUHH4E3A/s1600/activate.PNG) |
So I enter my serial number for my crossgrade. And what happens then? |
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiwvkUrs_3ae5MyJK2WrhlZZVvHcD0fPIQpKDe5jloydZMmRMtVlxbTXmhwHwzC_tv7xr7ePcncOF65o96pMPJ6t2alruQZ5VpZIi58WwzvwZB0kJ5fmqyS5JLNB5ow2-kYyCcsoA/s1600/errors.PNG) |
Errors galore. My User Account does not have the prerequisite software to help me party down with actually having a registered version of Komplete 9. Sigh. |
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi5SpzJiXMNM3o_idW-uSP4ykCjJxcdd9hHJ9oek0gOMwdfyNuFOwI7E4AaVeiY0C5LNhoaQkeeXTvNAJ9O3uDx8GWV5cz719P8ZOjtGk6KifqGDTRtfb-Rbd5tVOV_ifwXDqIZDA/s1600/but+it+does+let+me+download+an+update.PNG) |
I am, however, allowed to download updates, even if I can't register. |
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEitkO9i64g0ZP0AUrbd6Eci5oFv7QoQEy_uQSyv8KGOhSH9OSMkfcQAZE4c4rn5T2FqBLS8x5I4v5in4QTj3gXVgFYBvjXRVrTsw7m1e5-gZxioW0m3yJvmb9zNOlhlua-nGmeanw/s1600/overview.PNG) |
A quick look at what I have registered. Yup the Garritan Personal Orchestra is on there. But I can't activate Komplete 9. Why not? Who knows? |
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjoqXt6cP0vOdGc6EZf4zrjbo8GU4P5xziV_X1S7bEGW-B9nnh4yTI8nkB-ReIq4uOw-CgpwePCKEt97yU1A8nYn5ghWbvdec-eci-iVsS48VWpBeFqOrQ1Pb_l0uEgLTOpd6J4Nw/s1600/proof+of+garritan+personal+orchestra.PNG) |
Here I'm just making sure I have Garritan Personal Orchestra. Yup. I sure do. |
So now what? It's been over a day since I submitted my first ticket to Native-Instruments.
Oh and look. Now the online tool says I'm
not qualified for a cross-grade. Interesting. I believe up until yesterday It was saying the opposite.
So if I'm not mistaken, I bought the crossgrade because the website said it would work on my account. And not it doesn't.
This makes bunny cry.
No comments:
Post a Comment